question

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edcamp613 asked bryanvargas answered

Pre-Auth Open Tab inventory issue

Cigar bar with inventory.

<example>

We have 6 cigars in inventory.

Customer 1 comes in and opens a tab/pre-auth and gets 4 cigars and takes them to the lounge to smoke with his friends. Leaves pre-auth open.

Customer 2 comes in and wants 4 of the same cigar, Inventory still shows the original 6 but only 2 are on the shelf.

Pre-auth open tab does not remove the cigars that customer 1 ordered. These do not remove out of inventory until the sale closes.

Inventory
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bryanvargas answered

Are you a Clover merchant? This forum is for developers that build apps on our platform to get development assistance. If you are a Clover merchant you should contact Clover support for assistance.

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