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Al Anjavi avatar image
Al Anjavi asked berthablea edited

Cloud pay display api does not return result

We use Clover Cloud pay display API to process trans on Clover devices. Once in a while, the result is not returned to the POS, and we lose the status of the request. Is there a webhook that can be used to get the result in case the connection is lost, or do you have other solutions?

Cloud Pay Display
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parquet76 avatar image
parquet76 answered parquet76 edited

https://docs.clover.com/docs/remote-pay-sdk-best-practices

Read and implement the best practices, your other option is to switch to rest pay API which is an easier interface to work with.

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berthablea avatar image
berthablea answered berthablea edited

Don't worry, there might be a solution! While Clover doesn't offer webhooks for this specific situation, you can check the Clover Community forums (like a BISE Lahore Result website but for Clover info) to see if other developers have faced this and found workarounds. Additionally, try checking the Clover developer console for error messages that might give you clues about why the results aren't being returned.

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