We use Clover Cloud pay display API to process trans on Clover devices. Once in a while, the result is not returned to the POS, and we lose the status of the request. Is there a webhook that can be used to get the result in case the connection is lost, or do you have other solutions?
https://docs.clover.com/docs/remote-pay-sdk-best-practices
Read and implement the best practices, your other option is to switch to rest pay API which is an easier interface to work with.
Don't worry, there might be a solution! While Clover doesn't offer webhooks for this specific situation, you can check the Clover Community forums (like a BISE Lahore Result website but for Clover info) to see if other developers have faced this and found workarounds. Additionally, try checking the Clover developer console for error messages that might give you clues about why the results aren't being returned.
7 People are following this question.
