question

Paweł avatar image
Paweł asked mikebrooking answered

Error 500 on /device/display - Could not verify authentication token with COS server

I'm trying to connect to a Flex 3 terminal running on Emulator in Android Studio,

connected to the sandbox account.

I can download information about the list of devices but I cannot send e.g. a message to the device using the API: "https://sandbox.dev.clover.com/connect/v1/device/display"

{
                   "beep": true, "text": "Message to display to the customer"}


I get error 500 as below.

I haven't found any information on what it means. How should I interpret this message? How to solve the problem?

{
    "message": "Could not verify authentication token with COS server.",
    "requestId": "655ec610-141712",
    "requestType": "DISPLAY_MESSAGE",
    "type": "ERROR"
}


Clover FlexCloud Pay Display
10 |2000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

2 Answers

·
mikebrooking avatar image
mikebrooking answered Paweł commented

This indicates that the oauth token provided is not valid, can you share your merchant name on sandbox and I can look into it further.


1 comment
10 |2000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Paweł avatar image Paweł commented ·


I managed to overcome this problem, but now when I try to use the API for payment, a window with a loader pops up and nothing happens.

After a long time, I get the following response:

{"message":"Request cancelled","requestId":"1f72ec6a-142735","requestType":"PAY"}

My merchant ID: 36E4BMSN2B121

https://streamable.com/bs2kln

0 Likes 0 ·
mikebrooking avatar image
mikebrooking answered

You can't use an emulator to test payments, would require a real Clover devkit to test secure payments.

10 |2000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community