question

1zero1 avatar image
1zero1 asked 1zero1 commented

ecommerce receipt logo

Can we change the logo at the top of the payment receipt automatically sent by the charge API endpoint? Should it be the logo set in our enterprise info? If so, it's not working...


If we can’t change that image, can we just take it out?

e-commerce api
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bryanvargas avatar image
bryanvargas answered 1zero1 commented

IF this is the payment receipt from the merchant it is the merchant's business LOGO and this can't be changed unless the merchant takes it out.


If you want custom receipts I would recommend reading through our smart receipts https://docs.clover.com/docs/smart-receipts#web-receipts

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1zero1 avatar image 1zero1 commented ·

I don't think we are talking about the same receipt. The receipt sent via the ecommerce charge api endpoint looks like this :

see this one : https://sandbox.dev.clover.com/p/243VWZV8682NA

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bryanvargas avatar image bryanvargas ♦♦ 1zero1 commented ·
It's the same receipt. It should be using the business Logo if the merchant has it enabled.
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1zero1 avatar image 1zero1 bryanvargas ♦♦ commented ·

Ok, and by business logo you mean the logo we set in the dashboard? url : business-information/. If so, it's not working. How can we file a bug?

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1zero1 answered

@bryan.vargas we are out of luck for an answer on many questions on the forum. You previously answered on one other question we posted. I am reaching to you for a follow-up on these many questions. Sorry for the many tags you'll receive

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