The internet went down last night but we still entered in the credit card tips. When the internet came back on, the system batched but didnt take the credit card tips. It wont let us put them in again. How do we go about adding in the tips?
Please contact Clover support. This forum is for third-party developers that build apps on our platform to ask development questions. We aren't set up for more merchant support.
Same problem, Clover did not help us, can anyone please help here? :(
Thank You!
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If the credit card tips aren't taken into account by the system and you are unable to put them again, you may need to get help from https://webzeto.com your payment processor or POS system provider. They can assist with troubleshooting and possibly manually enter the advice or modify the batch to add it. They may also direct any actions or procedures needed inside your system to fix this problem.
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