question

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jmegas asked David Marginian answered

Too many codes have been sent to my smartphone number

I am not great using my smartphone, particularly where multiple screens are involved. I tried to link my cell phone to my account and I was sent a verification text six digit code. I could find the six digit code but then I was unable to find the screen to allow me to enter the six digit code. To try to solve the problem I would open the Clover App again. Obviously this was the wrong thing to do because it caused the app to send me another code; which, of course, I couldn't find the correct screen to enter it to. Finally the program locked me out of my account entirely with the above error message.

This is my valid phone number and I *did* receive all of the codes which were sent me. Several hours have passed and I still can't enter my cell phone number without the same error message. I then created an account using my email address and that worked flawlessly. However, when I went to enter my telephone number I received the error message again.

Is there a certain amount of time I can wait before I can start using my telephone number again? I have accumulated rewards under that phone number and I don't want to lose them.

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David Marginian avatar image
David Marginian answered

Are you a Clover merchant? If so, please contact Clover Support via the Help app on your Clover device. This forum is for 3rd party developers that build apps on the Clover platform.

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