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jenalcb avatar image
jenalcb asked nhduyphuong answered

Semi- Integration with Vend POS using Wired (Internet Hub) Clover Flex setup

I am looking for a more detailed setup directions/guide for linking a wired Clover Flex terminal (using the Clover Microhub) to a PC using the Vend POS solution. The only directions provided thus far are: "connect the hub to the flex and the hub will have the LAN connection connected. It will act as a LAN pass-through". For someone that is not strong "technologically" thinking, this is frustratingly vague.

Clover Flex
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David Marginian answered David Marginian edited

Hi jenaclb,

If you are having difficulty using the POS then you will need to contact the POS vendor. If you have tried that and are not receiving adequate support then please let me know and I will see if we can contact them on your behalf.

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jenalcb answered David Marginian commented

The small amount of information that I included with my question is all I have managed to find out so far. There are great instruction on their support site for setting up with the Clover Flex wirelessly, just not using a wired solution. How to pair your Clover Flex with Vend – Vend Help Center (vendhq.com)

But the WiFi at the store is proving "spotty" and we are hoping that a wired solution will stabilize the connection.

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Using a wired connection is a good idea. I don't understand why there would be a difference between the configuration for wired/verse non-wired.
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nhduyphuong answered David Marginian commented

I submit "Semi-Integrations Intake Form" at https://docs.clover.com/docs/application 2 times already but havent received any responses

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When did you submit the form?

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nhduyphuong answered David Marginian commented

Monday and Wednesday

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Ok, it may take us a few weeks to review your information and get back to you.
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nhduyphuong answered David Marginian commented

I dont keep the but for sure is over 3 weeks already

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What company name did you use on the intake form?
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nhduyphuong answered

SOLAR NAILS

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