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saru-fivestars asked saru-fivestars answered

station solo dev kit. cannot get past the plan selection screen?

on PRO, Mini and 2018. in dev kits, used to be able to select a plan and then restart/ re power .. cannot get past the service plan selection screen. how to get past this in a solo?

Clover Station
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Hello, this issue occurs when a sandbox merchant is on the Classic bundle. Usually older merchants is on this plan but we updated your merchants to be on a plan that is compatible with the Station Solo. Please reboot your device and try again.
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saru-fivestars avatar image saru-fivestars Nicholas Ho ♦♦ ·

Rebooting did not resolve it. re-associating did not resolve it and now SN C051UQ12130227 cannot connect to a merchant account. I do have a number of merchants on this account. can the plan be updated for all of them or please specify the exact merchant you updated?


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In desperation, I established a new developers account.. added the 2 devices to merchant ID J39J68AGWGNQ1 and I STILL get the same issue in that I can't select a plan ( even after selecting a reboot brings me back to the same screen) this account was made today, so it can't be " old?


The account name is station solo in the sandbox. ID is 3V47AVESVMSE4


Please advise next steps


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saru-fivestars answered

Details of clover UID. AH030R5J8NX81 and FQEY8PEZGRW51. Any plan with inventory and the discounts app is fine.

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saru-fivestars answered

Please advise as the need to confirm functionality on Solo is now urgent

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developerrelations answered

We are happy to assist! Please send this information over to our team at developer-relations@devrel.clover.com along with the error you are seeing on the plan selection screen that is not allowing you to continue.

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saru-fivestars answered saru-fivestars commented

Rebooting did not resolve it. re-associating did not resolve it and now SN C051UQ12130227 cannot connect to a merchant account, even though I see the activation code in the dashboard

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Thank you for letting us know - have you already gotten this information over to developer-relations@devrel.clover.com for us to troubleshoot? Let us know!

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saru-fivestars avatar image saru-fivestars developerrelations ·
yes, sent it yesterday.
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saru-fivestars answered

Huge thanks, we just met our deadline..

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