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rastech29 avatar image
rastech29 asked ·

Orders entered via Rest API are not showing in POS (but are showing in online portal) using version 3

Hi

We are submitting orders using REST api via our website. The order are processed fine on clover's webportal. We can see the orders fine however when I installed clover flex min 2. I don't see anything in the orders. I even tried submitting the new order but it still doesn't show on the register emulator. We have clover's order app installed there are no filters



OrdersREST APIClover Flex
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David Marginian avatar image
David Marginian answered ·

The recommended way to create orders is via our atomic order endpoints - https://docs.clover.com/docs/working-with-orders.

You are using the APIs discussed here - https://docs.clover.com/docs/creating-custom-orders and you have failed to set the state of the order to open (null state orders will not show up in the orders app) - https://docs.clover.com/docs/creating-custom-orders#setting-order-state.


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rastech29 avatar image
rastech29 answered ·

hope this will1619639158786.png


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David Marginian avatar image
David Marginian answered ·

Orders created via the REST API are not showing up on an emulator? Can you provide an order id?

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hope this will help1619639200118.png

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