question

roaminggnome avatar image
roaminggnome asked Mark Mullan Deactivated commented

Custom OrderType does not print to Clover Station

Hello,

We are pushing order data including item information and payment to a custom order type. However, when you hit 'Print Bill' within Clover the order does not print to the Clover Station Printer.

What do I need to do to associate the new Order Type generated by the API with the Clover Station printer?

Print
2 comments
10 |2000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Mark Mullan avatar image Mark Mullan commented ·

Hi there,

Thanks for getting in touch - can you open the Printers app and ensure the Station printer is associated correctly? Are you using one of our SDKs or our REST APIs to generate the Order + Order Type? I'd appreciate some additional information on what the workflow currently looks like.

0 Likes 0 ·
miket-mavn avatar image miket-mavn commented ·

We have the same issue, and are a web app using the REST API. What is the proper procedure for getting both guest receipts and kitchen tickets to print for online orders provided via the REST API?

0 Likes 0 ·

0 Answers

Welcome to the
Clover Developer Community