question

bobbygill avatar image
bobbygill asked ·

Clover order state not changed to "locked" from "open" even if order is paid.

We are using Clover RestAPI to create order.

We are following below steps:

1) Create order

2) Add Line item to order

3) Do payment using Payment API with cash tender.


When I check order details from Clover API response, I can see Payment status as PAID. But still order status remains "open". It should be "locked", as its working fine for us with other Merchant ID.

PaymentsREST API
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David Marginian avatar image
David Marginian answered ·

Did this just start happening and is this in production?

3 comments
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We have just implemented multi-merchant feature in our app and we realized this. Its sandbox environment for your information.

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Just following up here. Any update on this?

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following up, here again, we are stuck here. So need your input asap.

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