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bobbygill avatar image
bobbygill asked bobbygill commented

Clover order state not changed to "locked" from "open" even if order is paid.

We are using Clover RestAPI to create order.

We are following below steps:

1) Create order

2) Add Line item to order

3) Do payment using Payment API with cash tender.


When I check order details from Clover API response, I can see Payment status as PAID. But still order status remains "open". It should be "locked", as its working fine for us with other Merchant ID.

PaymentsREST API
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David Marginian avatar image
David Marginian answered bobbygill commented

Did this just start happening and is this in production?

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We have just implemented multi-merchant feature in our app and we realized this. Its sandbox environment for your information.

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Just following up here. Any update on this?

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following up, here again, we are stuck here. So need your input asap.

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