question

bobbygill avatar image
bobbygill asked bobbygill commented

Clover order state not changed to "locked" from "open" even if order is paid.

We are using Clover RestAPI to create order.

We are following below steps:

1) Create order

2) Add Line item to order

3) Do payment using Payment API with cash tender.


When I check order details from Clover API response, I can see Payment status as PAID. But still order status remains "open". It should be "locked", as its working fine for us with other Merchant ID.

REST APIPayments
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David Marginian avatar image
David Marginian Deactivated answered bobbygill commented

Did this just start happening and is this in production?

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bobbygill avatar image bobbygill commented ·

We have just implemented multi-merchant feature in our app and we realized this. Its sandbox environment for your information.

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bobbygill avatar image bobbygill bobbygill commented ·

Just following up here. Any update on this?

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bobbygill avatar image bobbygill bobbygill commented ·

following up, here again, we are stuck here. So need your input asap.

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