We need to convert a non-clover merchant ( 26 stores) from windows to clover. they want to retain their older serial TML90. happy to exchange them to USB interfaces, hoping the printer itself is supported. worried that clover is fussy with the VID/PID or specific model it supports?
unfortunately no. Clover only supports Epson TM-L90 M313A for sticky label printing.
For clarity.. there are 2 models.
C31C412416, USB & Serial, Epson Labels & Standard Thermal Paper
https://drive.google.com/file/d/1qdZr2gGRCcy1jDPRLviCUxQosqZYmNdi/view?usp=sharing
This seems to be what gong cha are using now, albeit newer as it supports 60 mm wide paper rolls with Die cut labels of approx 2.245 x 1.25 inches.
There is a mother model
C31C412A7891, Serial & USB, 40/58/80MM Media, Sticky Thermal Paper
https://drive.google.com/file/d/1pJI5_VPcV-925YTyhxoss_An5LCoVwLl/view?usp=sharing
Which supports continuous label paper ( often referred to as Sticky paper. by max stick. ) of 58 mm wide.
Please confirm if both/ either is supported?
I want to be sure.. 1 I purchase Gongcha the correct printer and 2 the media they currently have is supported.
Thanks for the reply. BTW. the model you mentioned is the peeler model.
This model is not ideal as it delivers 1 label at a time. the flow at the store is to print a set of labels for the entire order, take the labels over to the prep area and apply to the items.
the model they would prefer to use is the Epson TM-L90 M313A
I have one of these now.
My issue is the printer is not being recognized by either my mini or Station 2018.
I have set the USB interface to both vendor class and printer class, and it's not being detected in the print app in clover
Is there another setting I need?
M313A works with linerless labels but not as good as the labels with liners.
The M313C is preferred if you need labels for each cup. You can set it so that it cuts AFTER an order is complete. So if you have 10 items, it will print 10 labels and then cut it after the 10th label is printed.
I have an Epson TM-L90 M313A but it's not being recognized by my clover. Should the USB interface be in vendor class or printer class (vendor class is the default).
Is it possible that Epson label printers are not supported on sandbox clovers or production minis?
my m313a (continuous sticky label, not gap) is also not recognized by the clover station. would m313c work?
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