question

danquintanilla avatar image
danquintanilla asked danquintanilla answered

Device Error: Invalid character after parsing property name

After requesting signature from customer, if the signature is "too big" - meaning too many lines drawn on Clover device, device error is thrown: "Invalid character after parsing property name. Expected ':' but got: y. Path 'signature.strokes[0].points[95]', line 1, position XXXX."


The screen for the user to accept or reject the customer's signature is not shown.


Device: Clover Mini 1st Gen

SDK: Windows SDK 4.0.3 (Semi Integration)

.NET 4.5.2


Clover Android SDKClover Minisemi-integrations
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

David Marginian avatar image
David Marginian answered danquintanilla commented

This is a known issue. It looks like we recently released an SDK update to address it. Can you try downloading the 4.0.5 SDK and giving this another try?

1 comment
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Hi David, thank you, i will update to the latest 4.0.5 version and make some tests.

0 Likes 0 ·
danquintanilla avatar image
danquintanilla answered

I can confirm that this problem was addressed in version 4.0.5. Thank you

10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community