Hi,
I have two merchant accounts say M1(by default first created) and M2(added later).When I click for example oauth request in developers account , it asks me to select one merchant out of the two.When I select M1 it redirects to the url mentioned but when I select M2 it takes me to sandbox account instead of url specified in REST configuration settings.Can you please help me with why this is happening?
You are likely being redirected to your sandbox account because M2 doesn't have your app installed (and thus the merchant has not authorized you access). You should be directed to the app market listing of your site where you can choose the "Connect" button to install it.
But I am testing this with the sample request link generated from developers account.Also as I am being asked in testing that which merchant I wish to user would it be same for production or in production it will connect with the merchant that is selected by me
That is what my answer was based on (I logged into your developer account and looked at it).
So as in testing environment I am being asked about which merchant to choose would I be asked same way in production environment too?
It seems that there may be a misconfiguration causing your second merchant account (M2) to default to the sandbox environment instead of Royal Mail Redirection to the URL specified in your REST configuration settings. First, double-check the REST API settings for M2 to ensure the URLs are correctly specified for the live environment, not just for sandbox. Make sure that both sandbox and live configurations are clearly separated and properly filled out. Additionally, verify that M2 is properly linked to your live environment, as an incomplete or incorrect link may cause the system to default to sandbox. Review the OAuth configuration settings to ensure M2 is set to use live credentials for the OAuth flow. Re-establishing or updating the connection between M2 and the live environment might help resolve the issue.
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