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brokenoval asked ·

Tax missing on order closed with customer tender (API)

Hi there,


We're using a custom tender to close out orders via the API.


We create the order through the /orders API and add items to the order. After a few steps we eventually close out the order by adding a payment using our custom tender via the API.


The receipt for the order correctly displays the tax e.g.:


However, when you view the order via the merchant dashboard (or if you are getting your total tax liability for the day using reports) the tax is missing:


Is there an easy way to get Clover to do the tax calculation via the API given that it is all calculated correctly on the receipts? We have spotted that we can pass a total `taxAmount` into the API however that opens up scope for error, miscalculation and inconsistencies.


The items in question all have "default" taxes applied at the Inventory level.


Thanks!


Taxes
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Per this page: https://docs.clover.com/docs/working-with-orders

Merchants will receive accurate tax reporting only when you calculate tax for each line item and add the tax total to the pre-tax line item totals.



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Hey @David, what if the VAT is set to true? Shouldn't it add tax to each single line item?

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