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lenab asked David Marginian answered

Remaining balance screen not shown

Hi

on sandbox environment when doing test #5 from here https://docs.clover.com/docs/testing-canadian-payment-flows

we never get Remaining balance screen and it does not ask for rest of the payment, just returns

Please help.

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David Marginian answered

That documentation is incorrect, I will create a ticket to have that fixed. There are two ways to properly handle a partial authorization in your POS. Both will require that you compare the amount on the payment in the payment response and the amount in the request. If the amount on the payment request is > than the amount in the response your POS will need to notify the merchant that the payment was approved but only for a partial amount, and:

1) Void the payment.

Or:

2) Start a new payment for the difference between the requested and approved amount.

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