question

Danielle Cox avatar image
Danielle Cox asked maribel Deactivated answered

Gift card reporting.

I have created a gift card item that is used for issuing gift cards. I have set this as non-revenue. I now see there is a "gift card" section on the reports - I am showing up as non-revenue and not gift card. (Which doesn't surprise me since I haven't told it that I am a giftcard) How do I get my item switched over to being giftcard type instead of (or in addition to?) non-revenue?

I can't login on to sandbox today, but the reports for my emulated version do not contain the giftcard section, but a merchant who just went live does have that section.

Thanks!

Danielle

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maribel avatar image
maribel Deactivated answered

The gift card section in the Reporting app is going away and it's best to build your own gift card reports within your app.

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voski avatar image
voski answered

Hello,

Unfortunately there is no way for a third party to get data into the gift card row. This is currently populated by ValueLink gift cards only.

I only see one option and that is what you are currently doing, which is setting the item to non-revenue

Best, Narbe

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