question

metalzone avatar image
metalzone asked ·

semi-integration canada debit interac error


It is testing to develop a semi-integrated payment.

In test # 3

1,2,3,4 worked normally.

However, the payment was not made normally in step 5

The message ""Transaction authentication key unavailable"" is displayed.


How can I solve it?


Test #3: Sale with tipping disabled (debit)

  1. (POS) Create a sale in the amount of $52.00.
  2. (Clover) Insert the Interac test card.
  3. (Clover) On the Select Account screen, tap Chequing.
  4. (Clover) On the Enter PIN screen, enter the four-digit PIN and tap Enter.
  5. (Clover) On the Need a receipt screen, tap No receipt.
    The sale is processed with no tipping option presented.
semi-integrations
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David Marginian avatar image
David Marginian answered ·

This is a merchant/gateway configuration issue. Please contact semi-integrations@clover.com and provide them with this information, as well as your merchant id.

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