question

tg avatar image
tg asked shahzadkhan answered

Payment connector receipt screen requires two taps

We're using Payment Connector in our application and some of our users have reported that after payment the receipt screen requires two taps -- seemingly one to bring the receipt screen into focus and then another to actually choose the receipt type. We were able to reproduce this on our Clover Mini 2, with the below log coming on the first tap. Is there anything we can do on our end to fix this?


2020-02-07 10:34:04.600 1351-1351/? D/StatusBar: disable<e i a s b h r c s q >
2020-02-07 10:34:04.943 724-976/? E/SDM: HWCDisplay::GetHWCLayer: [0] GetLayer(551) failed: no such layer
2020-02-07 10:34:04.948 753-753/? W/HwcComposer: command 0x3000000 generated error 3


PaymentConnector
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David Marginian avatar image
David Marginian Deactivated answered David Marginian Deactivated edited

This is a known issue that is being tracked internally. It only impacts the Mini 2 to our knowledge. We do not have a resolution to the problem at this time not an ETA on when it will be fixed.

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shahzadkhan avatar image
shahzadkhan answered

Clover Flex 2 has the same issue.

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