Hi @David Marginian,
Please provide the details about Clover Id and Merchant ID. Are both the same?
As per the following link:
Merchant ID (MID): Identifies your merchant account and is the same across devices with the same merchant name. (This is correct)
Clover ID: Identifies your business locations. If you have more than one location, you may have more than one Clover ID (usually one per store). (This is correct)
And also mentioned the following way to see the both via Sandbox dashboard.
Merchant ID: If you have more than one merchant, you can click Setup > Merchants to view your Merchant ID numbers under the MID column. (We saw wrong value that has 15 digits)
Clover ID: Click Setup > Merchants to view the Clover ID under each merchant name. (We saw the value of merchant id with 13 digits)
When we checked the merchant Id under Setup > Merchants, upon the Mid column we saw wrong merchant Id while the correct merchant Id is showing in the merchant column below the merchant name. So if i am correct then the merchant value except the name should be inside the MID column. Please correct me if i am wrong.