Created an API key through the dashboard and we use that in conjunction with a merchant ID from a multi store chain, it comes back with a failure. What is the solution here?
I don't understand your question. Can you please provide details? What are you doing? Making a REST API call? What API? What is the response?
We are trying to pull information using an API key created through the dashboard, but when we use the API key for a multiple chain store it does not work. Is there a way to be able to interact with multiple merchant ID's using one or many API keys. Whenever we try to connect to the API we get a 401 error and we normally get the 200 message with single cover stores
We are trying to pull information using an API key created through the dashboard, but when we use the API key for a multiple chain store it does not work. Is there a way to be able to interact with multiple merchant ID's using one or many API keys. Whenever we try to connect to the API we get a 401 error and we normally get the 200 message with single cover stores
That is the same comment you posted below. Please see my answer above.
What API are you talking about? Are you trying to make REST calls? Using an API key is not the correct approach (https://docs.clover.com/clover-platform/docs/create-an-api-token). The correct approach is to follow the OAuth process - https://docs.clover.com/clover-platform/docs/using-oauth-20.
We are looking at the rest API customer end point. The access token that we get from the dashboard in conjunction with merchant ID is failing and returning an error code
Please see the links in my answer. You need to use an OAuth token. Tokens generated via the dashboard are for testing only and don't work across merchants.
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