question

alexm avatar image
alexm asked keithryanwong Deactivated answered

Error connecting to Flex device

Hello,

I keep getting an error when I try to connect to my Clover Flex device from my NodeJS service. 

{
"message": "Could not send alert to device.",
"code": "NotConnected",
"cause": null,
"type": "COMMUNICATION"
}

It started just today as I was able to establish a connection earlier. I have also tried restarting the device as well as my service but to no avail.

Is there a problem with the Sandbox cloud service?

Alex
Clover Flex
10 |2000
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1 Answer

keithryanwong avatar image
keithryanwong Deactivated answered
Hi Alex,

The service was experiencing intermittent problems, but they should be resolved now.

Best,
Keith
10 |2000
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