question

devendra avatar image
devendra asked Jean Holland commented

Manual Entry after 3 bad swipe

Hi Team,
We would like to prompt for Manual Card entry after 3 bad swipes.

We are setting DisableRestartTransactionOnFail flag to true then it is canceling the transaction and returning back to welcome screen while any error avent occurs and when we set DisableRestartTransactionOnFail flag to false then it is restarting the transaction until payment succeeds.

Is it possible to prompt for manual card entry after 3 bad swipes if so how can we do that?.

Thanks,
Devendra
Clover Minisecure network pay displaySale
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Jean Holland avatar image Jean Holland commented ·

The best way to handle this is to just give the operator an opportunity to enter the card manually at the time the transaction is being tendered. You need to set the default payment types to include Manual Entry.

public CloverConnector()

{

// default constructor for COM-Interop

CardEntryMethod = CARD_ENTRY_METHOD_MAG_STRIPE | CARD_ENTRY_METHOD_ICC_CONTACT | CARD_ENTRY_METHOD_NFC_CONTACTLESS | CARD_ENTRY_METHOD_MANUAL;

}

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1 Answer

justina avatar image
justina Deactivated answered Jean Holland commented
Hello @Devendra,

The Clover secure payments application can not be configured in order to prompt for manual card entry after three bad swipes.

-- Justin
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Jean Holland avatar image Jean Holland commented ·

See my suggestion to always make manual entry available by setting the default to include it. You don't have to detect "three strikes you're out"

public CloverConnector()

{

// default constructor for COM-Interop

CardEntryMethod = CARD_ENTRY_METHOD_MAG_STRIPE | CARD_ENTRY_METHOD_ICC_CONTACT | CARD_ENTRY_METHOD_NFC_CONTACTLESS | CARD_ENTRY_METHOD_MANUAL;

}

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