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mikecimi avatar image
mikecimi asked ·

setting tip mode has no effect

We are trying to have the flex prompt the user to enter a tip and it seems to have stopped working when our devices were updated about a month ago. I have checked the settings per this thread https://community.clover.com/questions/10257/why-d... and they are correct. Is there something on your end that needs to be enabled? We are using the v3 android sdk and are setting the tip mode on the request. Our serial number is: C041UQ72820654

thanks
Sale
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justin.a avatar image
justin.a answered ·
Hi @mikecimi,

Since you are using PaymentConnector, the SaleRequest#setTipMode method can be used in order to configure the tip mode for the request:
pendingSaleRequest.setTipMode(TipMode.ON_SCREEN_BEFORE_PAYMENT)

-- Justin
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Hi Justin,

That's what we are doing and it used to work but it stopped when our devices were updated. Is there something that overrides that setting?

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mikecimi avatar image
mikecimi answered ·

Disregard, it was on our end. Thanks

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