question

mikecimi avatar image
mikecimi asked mikecimi answered

setting tip mode has no effect

We are trying to have the flex prompt the user to enter a tip and it seems to have stopped working when our devices were updated about a month ago. I have checked the settings per this thread https://community.clover.com/questions/10257/why-d... and they are correct. Is there something on your end that needs to be enabled? We are using the v3 android sdk and are setting the tip mode on the request. Our serial number is: C041UQ72820654

thanks
Sale
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

justina avatar image
justina Deactivated answered mikecimi converted comment to answer
Hi @mikecimi,

Since you are using PaymentConnector, the SaleRequest#setTipMode method can be used in order to configure the tip mode for the request:
pendingSaleRequest.setTipMode(TipMode.ON_SCREEN_BEFORE_PAYMENT)

-- Justin
1 comment
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

mikecimi avatar image mikecimi commented ·

Hi Justin,

That's what we are doing and it used to work but it stopped when our devices were updated. Is there something that overrides that setting?

0 Likes 0 ·
mikecimi avatar image
mikecimi answered

Disregard, it was on our end. Thanks

10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community