question

Bejoy Nair avatar image
Bejoy Nair asked ·

BarCode scanner on Sandbox Clover Mobile - Trial has expired

Hi Clover Team - Starting today sandbox Clover mobile is unable to scan barcodes. The scanned barcode response is "Trial has expired.".

Is this a known issue? Will appreciate a quick response.

thx,
barcode scanner
3 comments
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I also am having this error.

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Also this error began a week ago. I need to do inventory quickly... so I hope there is an answer soon...
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We are also having this error.... Very frustrating...
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Chanel avatar image
Chanel answered ·
This issue was caused by an update from third party library. We've released a version that reverts this change. Please make sure your devices are up to date.
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10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Thanks Chanel. I can confirm the new update fixed the issue.

thx,

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Chanel avatar image
Chanel answered ·
We are currently investigating this issue and will provide an update once available.
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10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Thanks Chanel for looking into it.
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