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BNTSSOFT avatar image
BNTSSOFT asked ·

Version is not getting updated over clover app market

Hi,

We have uploaded the latest version of our app (RedFoxPOSOnlineOrdering) over clover market having version 6.0 and version code 51.. But We have observed its not getting updated over clover market.. What we are able to download is the APK of having version 5.8 and version code 49 which is older version of the app.. What could be possible reasons for same?

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Have you checked that the APK is set to 'published' on the latest version via the 'Manage APKs' section? Also, check in here to make sure that there aren't a lot of other versions that are also published. You should automatically get the latest version donwloaded/ updated to all internet connected devices. You can also check how many merchants have a particular APK installed - you should at least see 1 which is your test merchant.

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Hi, Currently APK is set to "Submit" on the latest version in manage APKs.. However previously uploaded all APK versions also have the same status. Still we were able to download the latest version via our test merchant. Now since last 2 releases we are not able to download the updated one. and the count is also showing "0". So, what can be the work around for same?

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1 Answer

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AnthonyPinto answered ·

In this case the app in question is an unpublished app on the production server. Because you are the developer, the version available in the app market for your test merchant's devices should be the latest uploaded version. (The comment by @brokenOval will apply for apps that are already published)

There are a few things that can interfere with the versioning working properly on development devices:

  1. If you have side-loaded a version with a higher, or incompatible version code, the app updater will not consider your latest version to be a 'higher' version

  2. If the app was side-loaded, and for one reason or another the test merchant in question no longer has access to the app via the app-market at all

My advice would be to check the app market on the test merchant device and make sure your app is listed, and the 'Available Version' listed at the bottom of your app's description is the latest version. If so you should be able to uninstall and re-install via the app market to get up to the listed Available Version.

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