Idea

david06n avatar image
david06n Posted ·

Auto launching Secure Network Pay Display app upon seeing connection attempt from POS

It's good that if the app is running when the clover is reboot, it will automatically re-launch.

But if it also automatically launch when a connection is initiated from POS, similar to the way Cloud Pay Display app works, it will greatly reduce troubles for the integration in the field

When the POS fails to initiate a payment from the POS because the network pay display app not running (it might have been existed by someone for some reason), the checkout employees often have to halt the checkout line, wait for someone to troubleshoot, because many of them aren't tech savvy, or are simply new employees (given the high turn over rate of this type of position, this happens a lot).

secure network pay displaysemi-integrations
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David Marginian avatar image
David Marginian Posted ·
This is challenging for Secure Network Pay Display for a few reasons. The configuration currently required to connect to SNPD does not include vital information required for sending a notification to the device (merchant id, access token, device id). However, your description of the problem leads me to believe that your POS needs some attention. Your POS should be monitoring the connection status to the device (ICloverConnectorListener.onDeviceDisconnected). If a sale is initiated when the POS is not connected you should notify the operator and have them make sure SNPD is running.
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