Hi,
I run into this issue on the Tips with discount on service
Example
1. service price $100
2. Discount 10%
Pay
3. $90 send to Clover
4. Tips Suggestion choose 10%
Result the Clover will take 10% on $90
Total $90
Tips $9
My Question is can Clover take 10% on $100 as service cost before discount? because pos only send over amount need to be charge is $90
Thanks
Assuming you are using a Remote Pay SDK, you can work-around this by passing in custom tip suggestions with an amount (the amount being a fixed dollar amount that is a % of the pre-discount total) - https://docs.clover.com/docs/using-per-transaction-settings#tips.
const tipSuggestion1 = new clover.sdk.merchant.TipSuggestion();
tipSuggestion1.setAmount(100);
tipSuggestion1.setIsEnabled(true);
tipSuggestion1.setName("10% of pre-discount");
...
saleRequest.setTipSuggestions([tipSuggestion1, ...]);
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