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khurram avatar image
khurram asked David Marginian Deactivated commented

How to get application logs or stack trace

Hi,


is there anyway we can get logs of an app we have installed in our clover station device?

Clover Station
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David Marginian avatar image
David Marginian Deactivated answered David Marginian Deactivated commented

Is this a sandbox device? Station or Station 2018? If you have a Station 2018 devkit see - https://community.clover.com/questions/10552/how-to-connect-to-sandbox-station-2018-for-mac-for.html.

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khurram avatar image khurram commented ·

It’s a clover station 2018 production device. And our app is installed in it

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David Marginian avatar image David Marginian ♦♦ khurram commented ·

In production you would either need to use a third party logging service or write logs to your server. https://community.clover.com/questions/1937/how-can-we-get-the-log-file-from-a-merchants-clove.html. If you are trying to debug a specific crash then I can probably take a look for you if you provide me with the serial number and the time the crash occurred.

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khurram avatar image khurram David Marginian ♦♦ commented ·

I have a foreground service running and it stop working suddenly and i believe it is because of some crash. I will be thankful if you can check the logs for my app if it got crashed today. I can send you app id or serial number of device

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