Why can't I change my order status?

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sunny asked Jan 12, '24 parquet76 answered Feb 21, '24

Why can't I change my order status?

I created an automic order and later made payment using the network pay display app. The status of the order created after payment was changed from “open” to “paid.” I confirmed that the response came as "200ok" and the order state also came as "paid". And when I looked up the order list of the store registered in sandbox.dev.clover, the order status that had been changed to "paid" was still set to "open". Why can't I change my order status?

POST https://sandbox.dev.clover.com/v3/merchants/{mid}/orders/{order_id}

Res : 200ok

{

"href": "https://sandbox.dev.clover.com/v3/merchants/{mid}/orders/{order_id}",

"id": "order_id",

"currency": "USD",

"employee": {

"id": "{employee_id}"

},

"total": 3300,

"taxRemoved": false,

"isVat": false,

"state": "paid",

"manualTransaction": false,

"groupLineItems": false,

"testMode": false,

"createdTime": 1705025484000,

"clientCreatedTime": 1705025484000,

"modifiedTime": 1705033356000

}

Orders Payments secure network pay display

10 |2000

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Answer 1 · 2024-02-21T03:55:57Z

parquet76 answered Feb 21, '24 parquet76 edited Feb 21, '24

You can't pay for an order you created via Secure Network Pay Display. SNPD will create an order behind the scenes when a payment is made. So, if you actually created an order via API you would have two orders (the order you created which will be open, and the order that SNPD created which will be paid). Read a more detailed explanation here - https://community.clover.com/questions/47940/i-would-like-to-add-payment-information-to-the-ord.html

10 |2000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

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