Cannot be able to assign ach token to customer or you say card on file

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question

syed asked Dec 28, '23 ramses answered Feb 12, '24

Cannot be able to assign ach token to customer or you say card on file

I am on the dev envoirment and try to save ach token to customer using the following apis:

 
                 createToken : 
                   
                 "https://token-sandbox.dev.clover.com/v1/tokens" 
                 ,  
                 
                 createCustomer: 
                   
                 "https://scl-sandbox.dev.clover.com/v1/customers"

first I created the token and then the create a ccustomer the token Source but it is giving me the following error:

 
                 - pre-Authorization not supported.
 
                 Is there any way to save the ACH token to customer for future user ?

Payments

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Answer 1 · 2024-01-03T16:17:38Z

bryanvargas answered Jan 3, '24 syed commented Jan 10, '24

Is there another merchant you can try on?

1

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syed commented · Jan 10 at 06:38 AM

even I cannot see the enable pre-auth button from the merchant dashboard

0 ·

Answer 2 · 2024-01-09T20:59:19Z

syed answered Jan 9, '24

No, I have just created a clover test merchant and then the app with the payment permission, this works fine with the testing card and also created the ach token but when I want to assign that ACH token to the customer source it gives

"pre-Authorization not supported".

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Answer 3 · 2024-01-10T14:36:37Z

bryanvargas answered Jan 10, '24 syed commented Jan 10, '24

Email developer-relations@devrel.clover.com to see if they can enable pre-authorization for your test merchant for ach token testing

1

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syed commented · Jan 10 at 08:02 PM

Ok, I send them a mail.Do you have any idea what should be the problem?

0 ·

Answer 4 · 2024-02-12T14:22:40Z

ramses answered Feb 12, '24

Hello I have the same problem is there any solution ?

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