question

mkonnekt avatar image
mkonnekt asked Jacob Abrams answered

How does clover get employee name for receipt and order list

Where does clover pickup employee name in order list vs cashier name in order receipt?

My app is showing my approved developer account owner's name as employee name in an Clover Order app's order list but on the receipt for any of these orders, the cashier name is coming up as the name of the actual merchant running our app. Discovered this issue when Clover team used their merchant account to test our app and saw our app owner's name as the employee name in order list but their name in the order receipt.

To me, the source for both names should be the same so wondering how these can be so different - our app owner on order list vs actual merchant on receipt

10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Jacob Abrams avatar image
Jacob Abrams answered

On the receipt we print the employee nickname which is distinct from the name.

10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community