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acgpayments asked raghudesam commented

Clover Cash Draw Issue on Station Solo

I have two units with cash draws. The cash draws will not open automatically even though the settings in the payments setup are correct. I can not open it manually from Clover Dining & the Register App. It opens normally with the key. I've swapped out multiple new cash boxes without any luck.

The only way I can fix this is to do a factory reset. It works after re-activation but the situation comes back after a period of time. What could be causing this? Thanks.

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raghudesam avatar image raghudesam commented ·
Any chance you have configured a kitchen(network) printer as receipt printer ? If so, please try deleting it as receipt printer and see if cash drawer opens
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louise786 answered

Firmware Update: Ensure that your Clover Station Solo units are running the latest firmware. Outdated firmware could cause inconsistencies with the device functions. To check for updates, go to the 'Settings' app on your device, then select 'About' and 'System updates.'


Check Cable Connections: Ensure that the cash drawer cables are securely connected to the printer and the Station Solo. Loose or damaged cables could cause communication problems between the devices.


App Permissions: Make sure the Clover Dining and Register App have the necessary permissions to access the cash drawers. You can check this in the 'Settings' app, under 'Apps & notifications,' and then 'App permissions.'


Test Other Apps: Try using the 'Clover Cash Drawer Tester' app to see if the issue is specific to Clover Dining and the Register App, or if it affects other apps as well. Feliz aprendizaje Moodle

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edwardjelly answered


The Clover Cash Draw Issue on Station Solo can be a frustrating issue to deal with. It occurs when cash is being deposited into the cash drawer and it does not register properly on the Clover station. This can be caused by a variety of issues such as a faulty cash drawer, incorrect settings on the Clover station, or even a software issue here https://calculadoradealicia.org/ecuaciones/. It is important to troubleshoot the issue carefully to ensure the correct solution is found. If the issue persists, contacting a Clover customer service representative can be helpful in resolving the issue.

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