question

zendeyo avatar image
zendeyo asked natalieclover commented

Sandbox Login

Password reset email isn't coming through for our sandbox account.

Sandbox
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natalieclover avatar image
natalieclover answered

Hello,

Can you please send an email to developer-relations@devrel.clover.com? With your sandbox email or ID? I can look into it for you!


Thanks,

Natalie

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ankitmalviya avatar image
ankitmalviya answered natalieclover commented

Hello ,

Sorry for inconvenience. We have observed in Sandbox, reset password email is receiving to account inbox with a delay. Currently avg. delay time is (~2min) and we are looking forward to resolve this issue to provide seamless experience.

Kindly let us know if you haven't received at all.

Thanks

Ankit

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natalieclover avatar image natalieclover ♦♦ commented ·
In their case, they were just locked out of their account.
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