Two Fact Auth NOT WORKING!!!!

Question

question

thedangler asked Jan 14, '22 thedangler commented Jan 17, '22

Your two factor auth doesn't send the pin code fast enough

Clients are complaining they cant log into the dashboard. Your two factor auth is broken.

clover developer community

10 |2000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 1 · 2022-01-14T14:40:20Z

David Marginian Deactivated answered Jan 14, '22 thedangler commented Jan 17, '22

I was just informed that our support staff is aware of, and investigating this issue.

1

10 |2000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

thedangler commented · Jan 17, 2022 at 07:58 PM

my codes came in hours later. Maybe add a work around where it can send access code to email too if the SMS service isn't working?

0 ·

Answer 2 · 2022-01-14T14:33:57Z

David Marginian Deactivated answered Jan 14, '22

By clients, I assume you mean merchants? If merchants are having issues with 2-factor auth they should contact Clover support.

10 |2000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.