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williams123 asked David Marginian commented

Logs need pulled from device

We need logs pulled for 2 clover devices that are denying transactions. MID- SATEHMWRNTZ91

Payments
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Please see my answer below, if these are devkits, you will need to pull the logs yourself via ADB.
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David Marginian answered David Marginian commented

That isn't a valid merchant id. Instructions for obtaining your merchant id can be found here - https://docs.clover.com/docs/faqs#what-is-my-test-merchants-uuid. Is this a sandbox device, if so you will need to pull the logs yourself via ADB.

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What is ADP? I'm having issues finding information on that link provided that can assist me in that effort.

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