question

Hi guys,

So we are tokenizing using the iFrame and receiving a customer token.

Then hitting the `https://scl.clover.com/v1/charges ` endpoint for a "FIRST" time "CARDHOLDER" initiated payment using the token generated from the iFrame.

{
    "amount": 500,
    "currency": "cad",
    "source": "{token from iFrame}",
    "description": "{merchant name}",
    "ecomind": "ecom",
    "stored_credentials": {
        "sequence": "FIRST",
        "initiator": "CARDHOLDER",
        "is_scheduled": false,
        "installment_info": null
    }
}

We're then getting a 402 response like this from Clover (I got this one by retrying from POSTman so not 100% sure this is the exact error object for the initial transaction):

{
    "message": "402 Payment Required",
    "error": {
        "code": "card_declined",
        "message": "CVV is not provided",
        "charge": "D16HM3HQ7P1X6",
        "declineCode": "issuer_declined"
    }
}

This is working OK in Sandbox. Can you tell what's going wrong?

Whats the best way to investigate failed payments like this? Is there a log or anything that we can look up that "charge" id?

Thanks!