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pocketsonline asked David Marginian answered

Orders created using REST API missing in clover dashboard

Hello,

We are creating orders at Clover using REST API. Few orders are missing in clover dashboard though we are receiving clover order numbers after creating orders .

We are not able to check order receipts using clover order #s. receiving error as -

We couldn't find that receipt

E.g. Order numbers

1J0ZNMGPYAX2J

E0X3TBC56JS0W

F6D21HGW6Z4D4

AKDQEB7MX2762

VM67HQ6KGW8M2

8B37569VVE0T2

0HX1A4X5444G6

X7RGFY50BZM9C


We are trying to check order receipts using following links-

https://www.clover.com/r/1J0ZNMGPYAX2J

https://www.clover.com/r/E0X3TBC56JS0W

https://www.clover.com/r/F6D21HGW6Z4D4

https://www.clover.com/r/AKDQEB7MX2762

https://www.clover.com/r/VM67HQ6KGW8M2

https://www.clover.com/r/8B37569VVE0T2

https://www.clover.com/r/0HX1A4X5444G6

https://www.clover.com/r/X7RGFY50BZM9C


Can anyone help what can be issue for this ? Also Kitchen receipts are not printing automatically.

OrdersREST API
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David Marginian answered

These orders have been deleted which explains why the receipt is not available.

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