question

centaurleon avatar image
centaurleon asked ·

Retry Signature

For the semi-integrated solution.

We check the signature using the OnVerifySignatureRequest. Sometimes customers put something that is obviously not their signature through. our cashier rejects this and the transaction is canceled. Is there a retry signature? That way we don't have to reprocess the whole order, just to have the customer sign again.

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1 Answer

Mark Mullan avatar image
Mark Mullan answered ·

Hi,

Thanks for getting in touch. In its current state, the described workflow is not supported, and the customer will need to reprocess the entire order. This is my first time hearing of a request like this for semi-integration, so if you'd like to provide us with a larger business case for implementing a feature like this, we'd be happy to consider weighing it against other features we're prioritizing for the semi-integration platform as a whole. Feel free to shoot us an email at semi-integrations@clover.com.

In the meantime, v1.2 of the SDK exposes an AutoAcceptSignature flag on the TransactionRequest base class which you can set to automatically bypass the onVerifySignatureRequest() callback, if that's of any interest to you.

Cheers,

Mark

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