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Rohit Bhardwaj avatar image
Rohit Bhardwaj asked David Marginian Deactivated answered

Tips adjustment for online orders using Ecom API

Hi,

We have added E-commerce API(Hosted iFrame) to our online orders website. We also add tips to the order and make successful payments. But when we don't add tips to an online order the orders app doesn't allow us to make tip adjustment, which was not the case with Developer Pay V2 API. Are we missing something in Ecom API?

We have faced this issue for both sandbox as well as live merchants. Please advice.

Payments
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David Marginian avatar image
David Marginian Deactivated answered

Adding a tip for a card not present payment after the fact is not permitted by the EComm API. Yes, this was allowed with Developer Pay, but it shouldn't have been.

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