I'm trying to get some help for our requested app permissions. We submitted the request last month and don't seem to be hearing anything about it. I submitted the question to the new developer-relations@devrel.clover.com email address, and I can't get any response there either.
How can we get some followup on our requested permission changes?
I have notified the developer relations team to look into this.
Can we please get an update? Doesn't look like there's been any movement on our requested permission changes. Thanks
We had also submitted a permission update request over a week ago. Could you please notify the developer relations team of the permission request? Thank you
Please email the developer relations team developer-relations@devrel.clover.com
Is there any way to get more priority on our request for updated permissions in our app? It's been more than a month since our request, and nothing seems to be happening. Is there anyone who we can directly contact for this? It's quite frustrating to have to wait, and have nobody to contact. We've emailed developer-relations@devrel.clover.com, and we can't seem to get this done.
Please help. Thanks
We are semi-integrated using the Remote Pay Cloud from https://github.com/clover/remote-pay-cloud.
Really, we just want the minimum permissions that will allow the app to function. We worked in our Sandbox account and methodically added permissions until we were no longer "unauthorized". I asked this question in another thread, and your response was:
"Do you make an REST API calls, or do you just use Remote Pay Cloud? If you use Remote Pay Cloud, merchant read is required so the justification for requesting merchant read is that merchant read is required for Remote Pay Cloud. You don't need any other permissions unless you are making REST API calls."
Does Remote Pay Cloud make REST API calls? Evidently, as we can't get the app to work in Sandbox without the permissions we've requested.
Appreciate your help
David - great news. That worked in Sandbox. We've canceled our request for permission updates, edited to request only the Merchant Read permission, and resubmitted.
Given that minimal permission request, any idea when Developer Relations might be able to get that approved?
Appreciate your help!
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