I am trying to update the order status from the web dashboard as I do not have a Clover PoS System right now to work with. But I am unable to take any action on the item nor the order status.
Are you a merchant or developer?
I am a developer who is using a sandbox environment to test orders created using Clover APIs. I wanted to check how to update orders to that webhooks can be triggered and I can take respective actions based on changes in the order.
You can use our REST API to update the order - https://docs.clover.com/docs/making-rest-api-calls and https://docs.clover.com/reference/orderupdateorder-2.
The update I want to do is mostly from Clover Pos to see what happens when an order is completed. As the payment is completely handled from our own system.
A follow up question, to cancel an order should we use the Delete Order option in Clove?
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