question

mathew avatar image
mathew asked James Tickett commented

REST API Reference Broken?

I'm trying to use the https://www.clover.com/api_docs REST API Reference and no matter what I do it returns no content. I do not have an App - I'm just trying to access my data through the REST API.

I enter my production Merchant ID and the API Token I generated at the top of the page, then when I run any of the commands I get the following: Request URL

https://api.clover.com:443/v3/merchants/{My Merchant ID}
Response Body
no content
Response Code
0
Response Headers
{}

If I use Postman or go directly to the URL

https://api.clover.com/v3/merchants/{MID}/items?access_token={API Token}
Returns:
  {"message":"401 Unauthorized"}

I do not have an associated app to install/uninstall.

5 comments
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Miguel avatar image Miguel commented ·

Are you using a sandbox test merchant account? If so, you will need to go to https://sandbox.dev.clover.com/api_docs

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mathew avatar image mathew commented ·

No, this is for my production account.

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Miguel avatar image Miguel commented ·

Trying using an application like Postman. It should provide a more detailed unsuccessful response code. Our API Docs page doesn't provide much info if the request was not successful. FYI, I just tested and it is working for me.

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mathew avatar image mathew commented ·

I'm getting a 401 Unauthorized Message { "message": "401 Unauthorized" }

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mathew avatar image mathew commented ·

I received an e-mail from Clover telling me not to use the Merchant ID, but to use the Alpha Numeric Device ID instead. Is that right? I tried both and it gives me a 401 Unauthorized message regardless.

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1 Answer

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mathew answered jtc commented

I was using the wrong MID. Apparently there is a numeric and alpha-numeric MID.

  • The numeric MID is the one displayed on the right hand sidebar when you sign into your production account.
  • The alpha-numeric key is appended to the end of the link in your browser when you are logged into your merchant's web dashboard
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jtc avatar image jtc commented ·

So which one is correct numeric or alpha-numeric ?

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James Tickett avatar image James Tickett commented ·

It should be the alpha-numeric one.

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