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justinsouter avatar image
justinsouter asked justinsouter commented

Migrating Merchants to a New App

We no longer have access to the password for our original published app certificate, as described in the question at :https://community.clover.com/questions/17097/need-to-replace-certificate-for-custom-app.html

The accepted answer says to publish/upload a new app, and then "migrate your merchants." What is the most efficient way to do this migrating of merchants from the old app to the new app?

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David Marginian avatar image
David Marginian Deactivated answered justinsouter commented

I believe "migrating" your merchants means to instruct your merchants to install the new app. There is no automated process for this.

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justinsouter avatar image justinsouter commented ·

Installing the new app would mean subscribing to its monthly billing, while somehow terminating the subscription to the old app. Sounds like a huge burden on the merchant. If we lose merchants through this it makes me want to sue the development group who did not provide the original certificate password!

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