I am doing the codelab : Remote Pay Cloud tutorial with a dev kit and at the point where CPD should show automatically, it doesn't. I think that the connection is done because if I try to reconnect, a 503 error pop in console like in this other post "https://community.clover.com/questions/23527/websocket-error-when-sending-a-request-from-codela.html"
But the first time i click, i get no error, but CPD is not showing.
How are you obtaining the token? For Remote Pay Cloud your token will need to have Merchant Read permissions (permissions are set from your app's config in the Developer dashboard). If your app does not have this permission then you need to enable it and then uninstall and re-install your application from the dashboard. More information here - https://docs.clover.com/docs/401-unauthorized
Have you tried manually starting Cloud Pay Display? The mechanism that auto starts CPD may be having an issue in sandbox.
It works when I start CPD manually, but I have to prove that the code works before implement it in our app.
Message: {"method":"REMOTE_ERROR","version":0,"errorDetail":"We could not start Cloud Pay Display: A non-200 response (404) was received from the Clover server. Please manually start Cloud Pay Display on your Clover device.","errorMessage":"Unable to start Cloud Pay Display. Please manually start Cloud Pay Display and then attempt to establish a connection.","errorCode":"NotConnected"}
I'm having a similar problem on the Duo... will it work once out of the sandbox?
{"message":"An error has occurred and we could not establish a connection to your Clover device: C055UG35232135 within the timeout period of 15 second(s). Please manually start Cloud Pay Display on your Clover device and try again.","requestId":"26c66756-27536","requestType":"DISPLAY_MESSAGE","type":"TIMEOUT"}
I have no way to manually start Cloud Pay Display on the Duo small-screen... it has no interface.
I did sideload Cloud Pay Display on the Duo big-screen, and it works if manually started! ...but obviously I want it on the small-screen, not the big-screen. Is the Duo just not compatible? ...or will it work auto-launching Cloud Pay Display instead of Pay Display once I am out of the Sandbox?
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