HI there - we have two station pros at work but recently the messages 'Unfortunately, Register has stopped' or Unfortunately, Inventory has stopped" etc. This seems to be getting worse and will sometimes freeze device, or take you back to login. Any ideas?
Are you a Clover merchant? If so, please contact Clover support.
Yes I am Government. I opened a ticket over a week ago and have chased countless times - I am not even receiving a courtesy acknowledgement of my emails chasing this matter. Our tills are almost useless now. I don't know what else to do hence coming on here.
What email are you sending the support requests to? What is your merchant id?
Hi there email is 'Clover Support AIBMS' <cloversupport@aibms.com>; 'dev@clover.com'
You should be using the support email listed on your Clover device - support@clover.com. dev@clover.com is for 3rd party developer questions regarding integrating with our platform and should not be used for merchant support.
Yes indeed I did and after the lack of response I googled and found that dev address. Sorry this is a desperate situation. Even AIB told me to wait for a response. Also the 01850 200417 number appears out of action.
Where are you getting that number? Are you looking on your Clover device?
Good Morning! Sorry to say that I have still not heard anything from any support for Clover. Interestingly, the tills did seem to perform better yesterday (so it might be something was taking place in the background), but they have regressed today. Again, where do I go from here?
Support has requested the UK support contact you again. Is it possible the number you have listed on your merchant dashboard is not accurate?
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