question

MLab avatar image
MLab asked ·

I cannot enter a TIP in a MENUFY created ORDER

I'm a MERCHANT. Menufy creates an order in Clover Orders but unlike orders created through Clover I cannot add a TIP to the order when I open it up on Clover. PLEASE FIX THIS ISSUE!

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1 Answer

David Marginian avatar image
David Marginian answered ·

Card not present transactions from Menufy follow the same logic as when a payment is entered directly on a Clover device. They are not adjustable. It is recommended cardholders enter a tip during the course of checkout similar to other online services.

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