question

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rhyshintmd asked David Marginian Deactivated answered

Is force credit available in API or clover SDK?

We were exploring this feature if it exists since it was available when we integrated with CardConnect. If not, how do you refund in cases where the CC is already expired when the user comes in and asks for a refund?

Refund
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David Marginian avatar image David Marginian ♦♦ commented ·

I need to do some research on how refunds on expired cards are handled. I'll get back to you.

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David Marginian Deactivated answered

The merchant can't issue a payment refund on an expired card. However, the merchant can issue a credit against a different card in this scenario. Our Remote Pay SDKs provide a manualRefund API that can be used for the credit.

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