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greg avatar image
greg asked Jeffrey Blattman answered

Combine orders still supported?

I wanted to test the "combine orders" functionality, but when I follow these instructions on my Mini devkit (https://www.clover.com/help/orders-app-manage-orders/?device=6terz4VF8QU8oau6qA0Cc) I see only following buttons when hitting an open order in the orders app: add payments / re-open / reissue receipt / delete order. I am on the Register plan, so this feature should be available. I also have a second open order, in case this button would appear only with at least two open orders...So am I missing something or has this feature been removed?

Clover Mini
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Jacob Abrams avatar image
Jacob Abrams answered Jacob Abrams edited

Lets see, are you logged in as a manager or admin? Regular employees cannot combine orders (check Employees app > Permissions > Register for Combine Orders permission controls).

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Jeffrey Blattman avatar image
Jeffrey Blattman answered

It's a new feature that hasn't been enabled on sandbox yet. We created an internal issue to get it enabled there. I don't have an exact time but I'd estimate within a week.

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