question

jchao avatar image
jchao asked bryanvargas edited

Trouble creating sandbox account

After receiving the verification email, when I attempt to create a sandbox account I am greeted with two uncaught exceptions a 400 bad request and a pair of {}'s. The error gives me no indication as to why the sandbox merchant cannot be created it just fails. What am I doing wrong?

Output from the web inspector console is similarly unhelpful 
VM19:1 POST https://sandbox.dev.clover.com/cos/v1/dashboard/c... 400 (Bad Request)(anonymous) @ VM19:1send @ vendor-82b170b9b374a2f61c3ff5cf84426bc0.js:801ajax @ vendor-{readyState: 4, getResponseHeader: ƒ, getAllResponseHeaders: ƒ, setRequestHeader: ƒ, overrideMimeType: ƒ, …}Ember.onerror @ vendor-82b170b9b374a2f61c3ff5cf84426bc0.js:6085Oe @ {readyState: 4, getResponseHeader: ƒ, getAllResponseHeaders: ƒ, setRequestHeader: ƒ, overrideMimeType: ƒ, …
Any help would be greatly appreciated
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3 Answers

nowde1976 avatar image
nowde1976 answered bryanvargas edited

Hello,

You may be experiencing a technical issue with the sandbox account creation process. Contact the Clover support team for assistance in resolving the error and successfully creating your sandbox account.


Best regard,

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will1452 avatar image
will1452 answered will1452 edited

If you do not see the option to add a sandbox account under iOS settings, make a sandbox purchase in your app. Apple will show a popup to enter login details, then you will see your account in iOS settings.

NGS Medicare

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emberia avatar image
emberia answered bryanvargas edited

I also often have this problem, and not solve yet. does anyone have a solution to it?


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